Effective Date: March 10, 2025

At El Cajon Services (a DBA of UR Local Marketing LLC), we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://elcajonservices.com/.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or contacting us.
• Non-Personal Information: IP address, browser type, pages visited, and other analytics data collected automatically through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Respond to inquiries and customer support requests.
• Analyze website usage to enhance user experience.
• Send updates, promotions, and other relevant communications (if you opt-in).

3. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share information with:

• Service providers assisting us in operating our website.
• Legal authorities if required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and user experience. You can adjust your browser settings to disable cookies if you prefer.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

6. Data Security

We implement reasonable security measures to protect your data. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. SEO, Local Marketing, and Web Hosting Policy

• No Guaranteed Results: SEO and online marketing are influenced by search engine algorithms, competition, and industry updates. We do our best to improve rankings, but we cannot guarantee specific results due to external factors.
• Search Engine Policy Updates: Companies like Google, Bing, and Yahoo frequently update their algorithms and policies, which can impact SEO performance. El Cajon Services is not responsible for ranking changes due to third-party updates.
• Loss of Support Due to Third-Party Interference: If another company works on SEO, marketing, or web hosting services after we have provided services, you will lose all support and guarantees from El Cajon Services. We do not take responsibility for any negative impact caused by third-party modifications.
• Admin Access to Other Companies: If you provide admin access to another company or third-party service provider, your support and guarantees will be immediately voided. This includes website access, hosting panel access, or marketing account credentials.

8. Data Loss and User Responsibility

• User Responsibility for Data Protection: While we take precautions to secure your data, users are responsible for maintaining backups of their data.
• Loss of Data Due to External Changes: If the client modifies, removes, or damages the data, El Cajon Services is not responsible for any data loss or corruption.
• Security Risks from Third-Party Access: If a user grants admin access to another company and experiences data corruption, deletion, or security breaches, El Cajon Services will not be responsible, and no refunds or recovery services will be provided under our standard support.

9. Refund and Cancellation Policy

• No Refunds for SEO, Marketing, or Hosting Services: Due to the nature of SEO, local marketing, and hosting services, no refunds will be issued once work has begun.
• 30-Day Money-Back Guarantee for Non-SEO Services: Customers are eligible for a refund within 30 days from the date they gain access to their website or service. After 30 days, no refunds will be issued.
• How to Request a Refund (For Eligible Services Only): Contact our support team at support@elcajonservices.com or support@urlocalmarketing.com with your purchase details. Refunds will be processed within 7-14 business days after approval.
• Non-Refundable Services: SEO services, local marketing, web hosting, custom development, one-time setup fees, and domain registrations are non-refundable.

10. Your Rights and Choices

You have the right to:

• Request access to your personal data.
• Ask for corrections or deletion of your data.
• Opt out of marketing communications at any time.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our refund and cancellation policy, please contact us:

📧 Email: elcajonservices@gmail.com or info@elcajonservices.com
📧 Refund Requests (For Eligible Services Only): support@elcajonservices.com or support@urlocalmarketing.com
📍 Business Address: 152 W Park Ave, Suite 3150, El Cajon, CA 92020
📞 Phone: 619-635-7585

El Cajon Services is a DBA (Doing Business As) of UR Local Marketing LLC.