Privacy Policy & Data Protection

El Cajon Services, a DBA of UR Local Marketing ("we," "our," or "us"), is committed to protecting the privacy of our website visitors, clients, and users. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at https://elcajonservices.com, use our services, or interact with us in any capacity.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you interact with us, including but not limited to: your name, email address, phone number, business name, and mailing address when you fill out a contact form, request a quote, or sign up for our newsletter. We also collect any additional information you choose to provide in messages, feedback, or communications with our team.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on pages, and other diagnostic data. This information helps us understand how visitors use our website and improve our services.

Information from Third-Party Sources

We may receive information about you from third-party sources such as social media platforms, business directories, and marketing partners. This information may be combined with other data we collect to improve the relevance of our services and communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our web design, SEO, branding, and digital marketing services
To respond to your inquiries, comments, and requests for information or quotes
To send you project updates, invoices, and service-related communications
To send marketing communications, newsletters, and promotional materials (with your consent)
To analyze website usage and improve the user experience
To detect, prevent, and address technical issues and security vulnerabilities
To comply with legal obligations and enforce our terms of service

3. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

We use the following types of cookies:

Essential cookies: Required for the website to function properly, including session management and security features.
Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect the functionality of our website.

4. Third-Party Services

We use the following third-party services that may collect information about you:

Google Analytics:We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to visiting. Google's ability to use and share information collected by Google Analytics is governed by the Google Analytics Terms of Service and the Google Privacy Policy.
Resend: We use Resend as our email delivery service to send transactional emails, project updates, and marketing communications. Resend processes your email address and related metadata in accordance with their privacy policy.

These third-party services have their own privacy policies governing how they handle your data. We encourage you to review their respective policies.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls limiting who can view personal data, and regular security audits and updates.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data, but we are committed to maintaining industry-standard protections.

6. Your Rights Under the CCPA

As a California-based business, we comply with the California Consumer Privacy Act (CCPA). If you are a California resident, you have the following rights regarding your personal information:

Right to Know: You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you in the past 12 months.
Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions outlined in the CCPA.
Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information, but you may exercise this right at any time.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service for exercising your rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 45 days as required by the CCPA.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

El Cajon Services (DBA of UR Local Marketing)
152 W Park Ave, Suite 150, El Cajon, CA 92020
Email: info@elcajonservices.com
Phone: (619) 635-7585